Alpha Security Services is committed to protecting your privacy and handling your personal information responsibly, securely, and transparently.
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, request a quote, contact us, apply for a job, or use any of our online forms.
For the purposes of this policy, “Alpha Security Services”, “we”, “us”, or “our” refers to Alpha Security Services.
Alpha Security Services provides professional security services across the UK, including security guarding, door supervision, event security, key holding, mobile response, and related security solutions.
If you have any questions about this Privacy Policy or how we handle your personal information, you can contact us using the details below:
Email: info@alphasecurity.services
Website: www.alphasecurity.services
We may collect personal information when you:
Submit a quote request
Contact us through our website
Apply for a job
Communicate with us by email, phone, or online form
Use or browse our website
The personal information we collect may include:
Full name
Email address
Phone number
Company name
Job title or role
Address or location details
Details about your enquiry
Service requirements
Website form submission details
IP address and basic technical website data
Any information you choose to provide in a message or application form
If you apply for a job with us, we may also collect:
Home address
Date of birth
Right to work information
Driving licence status
Security industry experience
SIA licence or badge number, if provided
Role applied for
Source URL or job page submitted from
Any other information you submit as part of your application
We only ask for information that is relevant to the service, enquiry, or recruitment process.
We use your personal information to:
Respond to your enquiry
Provide security quotes
Contact you about services you have requested
Manage client and prospective client communications
Process job applications
Assess applicant suitability for security roles
Contact applicants about recruitment opportunities
Keep internal records
Improve our website, forms, and customer experience
Meet legal, regulatory, and business obligations
Protect our business, clients, staff, and website users
We do not sell your personal information.
Under UK data protection law, we must have a lawful reason for using your personal information.
Depending on the situation, we may rely on one or more of the following lawful bases:
We may use your information where it is necessary to provide a quote, discuss services, enter into a contract, or provide services to you.
We may use your information where it is necessary for our legitimate business interests, such as responding to enquiries, managing recruitment, improving our services, and protecting our business.
We may use or keep information where we are required to do so by law, regulation, insurance requirements, tax rules, employment law, or security industry compliance requirements.
Where required, we may ask for your consent before using your information for specific purposes, such as certain types of marketing communication.
You can withdraw consent at any time where consent is the lawful basis for processing.
When you submit a quote request or contact form, we use the information you provide to understand your enquiry and respond to you.
This may include your name, contact details, company name, service required, and any message you submit.
We may contact you by phone or email to discuss your enquiry, provide a quote, or ask for more information about your security requirements.
When you apply for a role through our website, we collect the information needed to review your application.
This may include your contact details, address, right to work information, date of birth, driving licence status, security experience, and SIA badge number if applicable.
We use this information to:
Review your application
Contact you about the role
Assess your suitability
Carry out recruitment checks
Keep recruitment records
Meet legal and compliance requirements
Submitting an application does not guarantee employment or an offer of work.
We may keep unsuccessful applicant data for a reasonable period for recruitment, record-keeping, and compliance purposes. If we wish to keep your details for future opportunities beyond a reasonable recruitment period, we may contact you or rely on our legitimate interests where appropriate.
When you visit our website, some technical information may be collected automatically. This may include:
IP address
Browser type
Device type
Pages visited
Approximate location based on technical data
Date and time of visit
Referring website or source
This information helps us monitor website performance, improve user experience, keep the website secure, and understand how visitors use our website.
Our website may use cookies and similar technologies to support website functionality, improve user experience, understand website traffic, and support marketing or analytics where enabled.
Cookies are small files stored on your device.
You can control or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.
Where legally required, we will request your consent before placing non-essential cookies on your device.
We may share personal information with trusted third parties where necessary to operate our business and provide our services.
This may include:
Website hosting providers
Email service providers
Form and website software providers
IT support providers
Recruitment and HR support providers
Professional advisers such as accountants, insurers, or legal advisers
Public authorities, regulators, or law enforcement where required
Clients or contract partners where necessary for deployment, vetting, or operational requirements
We only share information where there is a valid reason to do so and we expect third parties to handle personal information securely and lawfully.
We do not sell personal information to third parties.
We take appropriate steps to protect personal information from unauthorised access, loss, misuse, alteration, or disclosure.
Measures may include:
Secure website hosting
Password-protected systems
Restricted access to application and enquiry data
Secure email and website form storage
Internal access controls
Regular review of stored information
Deleting information when it is no longer needed
No online system can be guaranteed to be completely secure, but we take reasonable steps to protect the information we hold.
We only keep personal information for as long as necessary for the purpose it was collected.
How long we keep information depends on the type of data and the reason it was collected.
Examples include:
Quote and enquiry data may be kept while we handle the enquiry and for a reasonable business record period afterwards.
Client records may be kept for contract, accounting, insurance, and legal reasons.
Job application data may be kept for recruitment and compliance purposes.
Website technical data may be kept for analytics, security, and performance monitoring.
When information is no longer needed, we will delete it or anonymise it where appropriate.
We may contact business contacts or previous enquirers with relevant information about our services where permitted by law.
You can ask us to stop sending marketing communications at any time by contacting us.
We will not sell your details to marketing companies.
Under UK data protection law, you may have the right to:
Ask for a copy of the personal information we hold about you
Ask us to correct inaccurate information
Ask us to delete your information in certain circumstances
Ask us to restrict how we use your information
Object to certain uses of your information
Withdraw consent where processing is based on consent
Ask for your information to be transferred where applicable
Complain to the UK Information Commissioner’s Office
To make a request, contact us using the details in this policy.
We may need to confirm your identity before responding to a request.
If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.
Website: www.ico.org.uk
Our website may include links to third-party websites, such as training providers, booking platforms, or partner websites.
We are not responsible for the privacy practices, content, or security of third-party websites. You should read their privacy policies before submitting personal information to them.
We may update this Privacy Policy from time to time to reflect changes in our business, website, systems, or legal requirements.
If you have any questions about this Privacy Policy or how we handle your personal information, contact us at:
Alpha Security Services
Email: info@alphasecurity.services
Website: www.alphasecurity.services
