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UK Wide Coverage
98% Retention Rate
Available 24/7/365
✔︎ UK Wide Coverage ✔︎ 98% Retention Rate ✔︎ Available 24/7/365 ✉ Info@alphasecurity.services ☎ 023 8111 2814
Professional Keyholding Service Across the UK
Leaving your home unattended or closing your business premises creates vulnerability. Standard intruder alarm systems alert you to security breaches, but without a professional keyholding service and rapid response, your property remains at risk whilst you're away or unable to attend.
Alpha Security Services specialises in keyholding and alarm response for organisations and homeowners who require reliable security solutions. Our approved keyholding teams securely hold a set of keys, whilst our alarm receiving centre monitors your alarm system 24/7. When an alarm is activated, our mobile security patrols respond to secure your premises, investigate security incidents, and reset the alarm system.
Alpha Security's Key Holding Service has a large range of security options for the client that are designed to meet their needs: Alarm Response, On-Site Checks, Vacant Property Inspections, Emergency Coordination, and Liaison with Emergency Services. Our Security Personnel have been trained to provide professional key-holding services that protect and secure your Property at all times.
As a Partner in Your Security, we bring together Licensed Security Professionals and Advanced Technology to deliver the best possible service. Our Key Guards do not just respond to intruder alarms when activated; they also work to prevent potential security breaches and assist with managing other security issues, providing the Specialist Security Presence your Premises may require.
Keyholding Security Company Business Benefits
With years of experience, you can rely on Alpha Security Services to protect your property.
Each property has its own security requirements. Our team of experts will develop customised, comprehensive keyholding and alarm response services for each property, based on your property type, the risk level, and the needs of your insurance company or business operations.
Our security officers complete extensive Security Industry Authority (SIA)- approved training programs as part of our internal training. All of our security officers are licensed by the SIA and receive additional property-level training, including alarm response procedures, operation of various types of intruder alarm systems, emergency response plans, and fire safety, prior to receiving keys to access your premises. Our keyholding teams are some of the most skilled in the security industry.
We are able to maintain such a high customer retention rate due to our reliability as an organization and the fact that we do not fail in our obligation to provide a timely and professional on-site security response when an alarm is activated at one of our client's premises.
Alpha Security Services has a dedicated Alarm Receiving Centre (ARC) open 24/7. Additionally, all of our mobile security patrols are equipped with GPS tracking devices so we can track the location of our patrol vehicles and ensure they arrive at your premises in a timely manner. Strategically placed authorized keyholders across the UK allow us to respond to alarm activations throughout the country and protect your property immediately.
Enterprise-level key holding and alarm response services without excessive pricing. We structure keyholding solutions to deliver value whilst maintaining the high standards your property demands. Request a quote for security keyholding services tailored to your budget.
Choosing Alpha Security Services as your keyholding company means investing in reliable security that protects your assets. Our keyholding and alarm response services ensure your premises are safe and secure whilst allowing you to focus on your business or enjoy leaving your home unattended with complete peace of mind.
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Welcome to Alpha Security, the
UK's trusted provider of com - prehensive security solutions.
Explore our services and
discover why Alpha
Security is the pre -
ferred choice for
security in the UK
KEYHOLDING
SECURITY SERVICES
Providing professional and reliable
key holding and alarm response
services across the UK, Alpha
Security Services offers
tailored solutions for both
residential and commer
cial properties. Our
rapid guard response ensures your premises are protected 24/7.
We provide expert Key Holding and Alarm Response Service to businesses and households in the U.K., with our SIA-approved mobile teams providing a 24-hour/365-day emergency response to alarms when activated at your site or property. We also provide the assurance and peace of mind you expect by engaging authorised, experienced security personnel for all your alarm response needs nationwide.
5 Star Google Reviewed -
Comprehensive Security Services
Explore our full range of tailored security solutions across multiple sectors.
Pubs and Clubs Security
SIA licensed security guards for licensed premises, managing crowd control and patron safety.
Construction Security
Site protection and asset security for construction projects nationwide.
Education Security
Campus protection, visitor management, and student safety for educational facilities.
Entertainment & Art Security
Specialist event security for galleries, theatres, and concert venues requiring discreet protection.
Factory Security
Industrial site protection and operational security for manufacturing facilities.
Gatehouse Security
Professional reception and access control for corporate sites.
Hotel Security
Comprehensive security solutions for hotel operations and guest protection.
Logistics & Distribution Security
Warehouse protection and operational security for supply chain facilities.
Pharmaceutical Security
Specialist security services for pharmaceutical facilities requiring compliance.
Retail Security
Loss prevention and customer safety for retail operations.
Student Accommodation Security
Purpose-built security solutions for student housing developments.
Warehouse Security
24/7 protection for warehouse operations and facility access control.
Why Choose Alpha Security Services?
No matter your business size, Alpha Security Services Is here to help
Innovative Security Solutions at Your Fingertips
Alpha Security utilises cutting-edge technology to improve both our keyholding and alarm response services. Alpha’s Alarm Receiving Centre (ARC) continuously monitors clients’ Intruder Alarms on a 24/7 basis and has direct links into their alarm monitoring devices. In addition to the ARC, property owners are able to view the live location of all Alpha Mobile Patrol Units via GPS, monitor how quickly the patrol units respond to alarms and will receive instant notification as soon as one of their alarms activates.
Furthermore, we utilise Body Worn Cameras for added visibility of our Key Guards; Encrypted Radio Communications to increase the communication and coordination between the Key Guard and ARC; and Digital Reporting Systems to enhance our Key Guards’ effectiveness and to provide critical evidence in the event of a security incident, providing our customers with confidence that their properties are being kept secure.
Testimonials & Social Proof
"We operate retail stores across the Southeast. Alpha Security provides keyholding service for all locations. Their rapid response to alarm activations is exceptional; they've attended many calls this year with quick response times. Their key guards are professional, their alarm receiving centre is always responsive, and we've had zero security breaches since switching to their keyholding and alarm response services."
— Operations Director, Retail Chain
"After a break-in at our warehouse, where nobody responded with our previous keyholding company, we switched to Alpha Security. Complete transformation. Their mobile security patrols arrived at our premises during a recent alarm activation. Professional security personnel who understand what alarm response services actually mean."
— Facilities Manager, Distribution Centre
"Alpha Security holds keys for our second home in Cornwall. We're in London most of the time, and leaving your home unattended always causes anxiety. Their keyholding service gives us complete peace of mind. They conduct monthly vacant-property checks, respond immediately when our intruder alarm activates, and coordinate with emergency services when we have a burst pipe. Couldn't recommend their key holding and alarm response more highly."
— Homeowner, Residential Property
"We needed approved keyholding for our new office premises to satisfy insurance requirements. Alpha Security holds certification, ticking all the boxes. Their alarm receiving centre is excellent, their key holders are reliable, and their on-site security response is exactly what we needed."
— Security Manager, Corporate Office
"The technology Alpha Security provides is outstanding. Real-time tracking of their mobile security patrols, instant alerts when alarms are activated, and digital incident reports within hours. Professional keyholding solution from a keyholding company that actually invests in their service delivery."
— Property Manager, Commercial Portfolio
“Since appointing Alpha Security for our keyholding and alarm response, our out-of-hours security has been completely transformed. Their response times are consistently fast, communication is clear, and every activation is handled professionally from start to finish. Knowing trained officers are attending our premises 24/7 gives our management team total confidence.”
— Operations Manager, Commercial Property Group
Key Holding Company Services Area
Alpha Security Services provides quality Key Holding and Alarm Response Services throughout the UK. As a national organisation, we can provide consistent, rapid responses, whether your organisation has one location or multiple across several regions.
We maintain networks of SIA-approved key guards and mobile security patrols in major cities and regional locations, enabling quick response times to alarm activations across the UK. Our alarm receiving centre monitors intruder alarm systems 24/7, whilst our strategically positioned security personnel ensure your premises are quickly secured, regardless of location.
Whether it is a commercial property in London, a residential home in Scotland, an industrial site in Wales, or a retail premise in Northern Ireland, we can provide the level of professionalism required for your key holding and alarm response needs. We provide our key holding and alarm response service to all types of premises, therefore ensuring that your organisation's or homeowner's premises are always safe and secure, regardless of where they may be located.
UK Regions We Cover:
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Manchester & Greater Manchester
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Leeds & Yorkshire
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Glasgow & Central Scotland
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Edinburgh & Lothian
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Newcastle & Northeast England
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Liverpool & Merseyside
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Bristol & Southwest England
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Cardiff & South Wales
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Belfast & Northern Ireland
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Nottingham & East Midlands
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Southampton & South Coast
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Sheffield & South Yorkshire
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Leicester & Leicestershire
Credentials & Compliance
Comprehensive Credentials, Accredited Training, and Full Regulatory Compliance Across All Security Operations.
Security Industry Authority Licensed Personnel
All key holders, key guards, and mobile security patrol officers are fully vetted and screened, including criminal record checks, 5-year employment verification, identity confirmation, and Security Industry Authority licence validation, before holding any set of keys. Every member of our security teams meets the Security Industry Authority requirements for providing licensed security services.
Training Accreditation
Through our sister company, A1 Teaching and Learning, we provide specialist in-house skills and training programmes. Our qualified security personnel receive advanced preparation in alarm response procedures, intruder alarm systems, fire safety protocols, emergency response coordination, and property-specific security requirements. Our commitment to professional development ensures all key guards maintain the highest standards.
Range of Security Certifications
Alpha Security maintains extensive security industry certifications, ensuring we remain current with regulatory changes, best practices, and professional standards. Our approved keyholding teams hold multiple qualifications beyond basic Security Industry Authority licensing.
Regulatory Compliance
All operations comply with licensing legislation, health and safety requirements, data protection regulations, and insurance industry standards for the professional delivery of keyholding services.
Key holding and alarm response service involves a professional keyholding company securely holding a set of keys for your property, whilst our alarm receiving centre monitors your intruder alarm system 24/7. When an alarm is activated, our mobile security patrols respond rapidly nationwide, attend your premises, investigate the cause, secure your property, and reset the alarm system if it is safe to do so. This eliminates the need for you or your employees to respond to potential security breaches, particularly when you are away from home or outside business hours. Our keyholding and alarm response services ensure professional security personnel handle security incidents whilst coordinating with emergency services when required.
We maintain strategically positioned mobile security patrols throughout the UK, all monitored in real-time via GPS by our 24/7 alarm receiving centre. When your intruder alarm activates, our control centre immediately dispatches the nearest key guards to your premises. Our response service guarantees attendance, in line with the National Police Chiefs Council (NPCC) policy. Our security teams carry your set of keys in secure, coded key boxes and can immediately secure your premises, investigate security incidents, and coordinate emergency response. This rapid response minimises potential damage from security breaches, intruder activity, fire safety incidents, and other security threats.
Absolutely. We provide professional keyholding service for homeowners, landlords, and property managers across residential properties nationwide. Our key holding and alarm response protects homes during holidays, extended absences, or for properties that are vacant between tenants. We offer vacant property checks, alarm response to your intruder alarm system, coordination with emergency services if required, and even meet contractors or service providers on your behalf. Homeowners gain complete peace of mind knowing SIA-approved security professionals monitor their alarm system and can secure your premises immediately upon alarm activation, especially important when leaving your home unattended for extended periods.
You will enjoy many benefits by using a professional keyholding service compared to self-response (i.e., using an employee) or issuing your employees keys for entry. The first benefit is that our security personnel are licensed and trained to respond safely to a potential security breach when an alarm is activated at one of your properties. Responding to a true intrusion situation can be dangerous for anyone who responds to an alarm activation, as they may have to confront a person who has entered the property illegally.
The second advantage of utilising a professional keyholding service is that, because our mobile security patrol units are located nationwide, we can provide a quick response time for our customers' security needs. A quicker response to a possible security incident means that there will likely be less damage to your property, and therefore meet the insurance company's expectations for response times.
Thirdly, our alarm receiving centre is open 24 hours a day, 7 days a week, so it is always staffed with a monitor who can respond to your alarm.
Fourthly, our keyholding service may result in lower insurance premiums due to our ability to respond promptly to incidents and manage alarm activations effectively.
Fifthly, we will professionally address all false-alarm issues and ensure we maintain strong working relationships with local and national emergency services.
Finally, you will have peace of mind in knowing that you have employed the services of qualified security professionals to protect your properties while you are absent, rather than relying on your employees to respond to an alarm activation, which could put their safety at risk, or relying on you personally to respond to an alarm activation.
Yes, alarm response and commercial keyholding service are central to what we do. We provide a range of key holding services that cater for businesses, including but not limited to; office space, warehouses, retail units, industrial units, building sites and large commercial portfolios. As a professional key-holding company, we understand clients' commercial security needs, including meeting insurance requirements, complying with legal/Statutory requirements, ensuring Health & Safety procedures are followed, and supporting Business Continuity planning. We can also provide a Lock and Unlock service, conduct Vacant Property Checks (inter-tenant), assist with the coordination of on-site Security Systems, support In-House Security Teams and provide an Alarm Response Service for Intruder Alarms, Fire Detection and Environmental Monitoring Systems.
Key safety is a top priority for you. Our key storage is located in our fully staffed, CCTV-monitored building, and each key is placed in a locked container with an electronic audit trail. Access to key collections will be limited to authorised personnel, who must enter their credentials to access specific key sets. Each time someone accesses a key collection, the event will be recorded electronically. We do not label keys with property address information; instead, we use a coding system known to both our Alarm Receiving Centre (ARC) and Key Guards. When our mobile security patrols deploy, your keys will always remain secured in locked key safes within our GPS-tracked vehicles. Additionally, the security requirements for these certifications demand that strict key management procedures and practices, audited regularly, and supported by appropriate insurance coverage, be implemented for the security of your keys - similar to that required for high-security items.
When an intruder is detected by your intrusion detection system, it sends a notification to our alarm receiving centre (ARC). This notification occurs within seconds of the initial activation. The ARC verifies intrusion detection system activation and dispatches the closest available mobile security officer to your location. A security guard will be dispatched to your business with your pre-arranged set of keys stored in a secure container. Once on-site, the security guard will first conduct an external perimeter check, identifying any evidence of intruder activity, security breaches, or other security concerns. Once determined that it is safe to do so, the security guard will enter the building using your keys and conduct an internal search of the premises. The security guard will identify the reason for the activation of the intrusion detection system (a legitimate intruder, a false alarm, environmental conditions, or a problem with the system itself). The security guard will then secure the premises and reset the alarm system as necessary. If emergency services are needed, the security guard will also notify them. After the response, you will be provided with a detailed report of the incident that occurred, along with photographs of the affected area(s) and recommendations for future improvements to minimise the likelihood of similar incidents from occurring. During the entire process, the ARC will maintain communication with the on-site security guard.
Yes, regularly inspecting vacant properties is an important part of our Keyholding Service. When residential homes are left vacant on holiday, commercial premises are left vacant between tenants, or investment properties are being prepared for sale we conduct these inspections regularly as well. We send one of our key guards to check the vacant property at the agreed-upon interval (weekly, biweekly, or monthly). They will be checking for signs of intruders or other unauthorized persons in the building; for any potential security breach; any environmental problems (such as leaks or broken heat); for any potential fire hazards; if there has been any act of vandalism; if anyone has taken up residence illegally (squatters); and how the overall condition of the property looks. If requested, our key guard can also turn the lights/heating on/off so it appears someone is still living in the building, collect mail, and ensure all doors are properly locked. Vacant Property Checks help meet insurance requirements for vacant buildings and give you peace of mind while you are away from your home for long periods of time.
Absolutely. In addition to obtaining a current Security Industry Authority licence (SIA), all mobile security staff and key guards employed by our key holding service undergo full vetting including employment verification for five years, criminal record checks, verification of their identity, validation of references and our in house skills/training programs provide each of our key holders with knowledge of how to respond to an alarm, emergency protocol, customer services standards specific to that client, property requirements etc. We also encourage continued professional growth through regular refreshers. As a specialist in key holding services, we conduct regular audits to ensure our security personnel meet the highest standards for licensed security operations.
Our goal is to provide Key Holding and Alarm Response Services to your Property in 48-72 hours for all properties, unless it is an emergency. To achieve this, we will work as follows: We will first meet with you to determine your security needs. After that, we will complete a Site Survey to evaluate the Intruder Alarm System and the Premises. Next, we will integrate your alarm system with our Alarm Receiving Centre (ARC) and collect and code one of your key sets. Following this, we will assign the nearest Mobile Security Patrol Team. Then, we will test your alarm response procedures and identify Emergency Contact Protocols for use if needed. If the requirement is for an Urgent Service, we can arrange the Service to be implemented in 24 hours. Our Key Holding Solution is flexible and adaptable to all types of Alarm Systems and Property Types. Whether you need an immediate Alarm Response at your Commercial Premises or a Key Holding Service before Holiday Travel, our Professional Security Team will rapidly deploy a Comprehensive Security Service.
Frequently Asked Questions
Get in Touch Today
Whether your security requirements are long-term or temporary, you have one or multiple sites, we can tailor a solution just for you.
Simply call us today on the number listed below or complete our online form for a quick, no-obligation quote.
023 8111 2814
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